Shipping policy
Shipping Policy
Thank you for shopping with Florida Cracker Trading Company! Below is everything you need to know about how we handle shipping:
Processing Times
- Order Processing: Orders are typically processed within 1-2 business days after purchase.
- Weekends & Holidays: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Delivery Times
- Orders are shipped via USPS and UPS, depending on your selected shipping method at checkout.
- Current delivery times are 3-5 business days after processing.
- Delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.
Shipping Costs
- Shipping costs are calculated at checkout based on your selected shipping method, the weight of your order, and your location.
Shipping Locations
- We ship to all 50 U.S. states, including Alaska and Hawaii.
- At this time, we do not offer international shipping.
Order Tracking
- Once your order has shipped, you’ll receive a confirmation email with tracking details to follow your package’s journey.
Lost or Damaged Shipments
- Lost Packages: If your package is lost in transit, please reach out to us at sales@flacracker.com. We will work with USPS or UPS to resolve the issue.
- Damaged Items: If your order arrives damaged, email us within 7 days of delivery at sales@flacracker.com with photos of the damaged items and packaging. We’ll arrange a replacement or refund.
Incorrect Shipping Information
- Please double-check your shipping details at checkout! If an order is returned due to an incorrect address, additional shipping charges may apply to resend it.
Need Help?
We’re here for you! For any shipping questions, contact us at sales@flacracker.com.
We appreciate your business and look forward to getting your order to you as quickly as possible!
Florida Cracker Trading Company
962 E Jefferson St
Brooksville, FL 34604